Chat consults

What are chat consults?

Busy days on the farm, at the office, or around home can make it hard to find time for a clinic visit.

Chat consults are a quick and simple way to get advice from a GP without needing to come in. Using our secure app, you can message a Tararua Health Group doctor and get guidance on what to do next, wherever you are.

How chat consults work

Getting advice via chat consults is as simple as sending a message on your phone:

• You send us a secure message anytime, wherever you are
• You describe your symptoms or ask about a health concern
• Our doctors reply during working hours
• You receive clear advice on what to do next

Because we can access your health record, you’ll receive the same care you would in person.

What chat consults are for

Chat consults are designed for minor or non-urgent concerns that don’t require a physical examination. This includes things like colds, fevers, UTIs, migraines, general health questions, birth control, or heavy periods.

If your concern requires an in-person visit, we’ll let you know and guide you through the next steps.

Getting started

Where is it located?

Set up is quick and easy:

• Download the Well Revolution app for Apple or Android
• Enter your details
• Choose Barraud Street Health Centre or Pahiatua Medical Centre
• Start your first chat consultation when you need help

PLEASE NOTE: Each user needs to use a unique email address, and family members must have separate accounts.