We welcome your feedback

If you are not happy with any aspect of our service, we want to know about it. You can speak with the practice manager before you leave the practice, or email or phone us about your experience.

We cannot turn back the clock. However, we are committed to making your experience better next time. Your feedback is important to us.

We will confirm within 5 working days that we've received your feedback and advise the next steps.

If you do not feel comfortable talking to us, you can also contact the Health & Disability Commissioner (HDC) on 0800 112 233 or follow their process outlined by the HDC online. The HDC is an independent agency that promotes and protects the rights of those who use health and disability services.